ANPC — Consumer Protection
Information on alternative dispute resolution
Click the badge to access the ANPC SAL platform
What is ANPC SAL?
Alternative Dispute Resolution (ADR) through ANPC is a free and quick way to resolve disputes between consumers and traders without going to court.
When can you contact ANPC?
- If you have an unresolved complaint against HostON within 30 days
- For disputes regarding services purchased online
- If you are not satisfied with our response to a complaint
Recommended process
1
Contact HostON — Send an email to info@hoston.ro. We respond within a maximum of 5 business days.
2
If you're not satisfied — You can file a complaint with ANPC through the SAL online platform.
3
Alternative resolution — ANPC mediates between you and HostON for an amicable solution.
ANPC contact details
- 🌐 www.anpc.ro
- 📧 SAL Online Platform
- 📍 Bd. Aviatorilor no. 72, sector 1, Bucharest
- ☎️ 021 992 (call center)