🛡️
30-day money-back
Test risk-free. If you're not satisfied within the first 30 days, we'll refund the full amount.
✅ What the guarantee covers
All web hosting plans (Shared, WordPress, eCommerce, Performance)
100% refund of the amount paid for hosting
No extra questions or special requirements
Processing within 5 business days
Valid for the first billing period (1–12 months)
❌ What the guarantee doesn't cover
Domain registrations (registration fees are non-refundable)
Separately paid premium SSL certificates
Software licenses (cPanel, Softaculous Premium, etc.)
VPS plans and dedicated servers
Renewed plans (valid only for first invoice)
📋 How to request a refund
1
Send an email to info@hoston.ro with subject 'Money-back request'.
2
Include your account/invoice number and reason (optional — helps us improve).
3
Our team confirms the request within 24 business hours.
4
The amount is refunded within 5 business days via the same payment method.
Watch the 30-day deadline
The deadline is calculated from the account activation date. Requests received after 30 days are not eligible for refund.