Our commitment to you
These are not marketing promises. They are contractual commitments with real compensation if we don't keep them.
99.9% Uptime Guaranteed
We guarantee a minimum of 99.9% monthly server availability. If exceeded, we automatically issue credit according to the published SLA.
Technical Support in Your Language
Support team available Monday–Friday 09:00–18:00. Average response time under 1 hour. 24/7 tickets through the client panel.
Daily Backup in 2 Locations
Automatic daily backups stored in 2 separate external locations. Self-service restore from cPanel in seconds.
Free Migration in 24h
We move your site from any hosting for free: files, databases, email, DNS. No downtime, no hidden costs.
30-day Money-back
If you're not satisfied in the first 30 days, we refund 100% of the amount paid without any justification required.
Transparent Pricing
No hidden costs. The displayed price is the final price (+ VAT). Promo codes are applied clearly, on the first invoice.
Proactive Notifications
We notify you before services expire, at incidents, and at any major change at least 30 days in advance.
Enterprise Security
CloudLinux, Imunify360, JetBackup, DDoS protection — enterprise technologies included on all plans, not just premium ones.
The commitments above are detailed in our legal documents.